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Data Privacy & Cookie Policy

How we use and store your information.

In process of creating a reservation with us, your personal information will be collected and used to manage your reservation. How we use this data falls into four categories as outlined below.

[1] Your User Account

In the process of creating a User Account on this website we shall store the following: your name, your user name and your email address. This data is stored to allow you access to private areas of this website by way of a user name and password and to create reservations.

If you would like your User Account deleted, please contact us once your reservation is completed.

[2] Your Reservation

In the process of creating a reservation, in addition to the above, we shall store further personal information such as your address, telephone numbers, passport or ID data. This information will be deleted at some point after your reservation is complete, usually within a few months.

If you would like Your Reservation data deleted earlier, please contact us once your reservation is completed.

[3] Data We Share With Others

We may need to share some of your data with trusted 3rd parties such as our associate partners who will provide your holiday accommodation. For example this would be the hotel or resort management, accommodation owners or their agents.

The personal data we provide them is with is strictly limited to:

- Your name, age and that of any other guests (as specified on the reservation).

- Your Passport and/or ID document details (if submitted).

- Your mobile phone number (if submitted).

- Your flight or other transport details (if submitted).

Note: For security we *do not* share your physical/home address or your email address with our associate partners.

If you *do not* want us to share this information, please notify us at the point of making a reservation as once we have shared this data with our associate partners, we will have no control over it's future use.

[4] Payment Card Data

We will store your payment card data securely in encrypted format. This data is not accessible via the website and will not be shared with any 3rd party nor our associate partners. Your payment card data will be retained by us until after completion of your reservation.

If you would like this data deleted earlier, please contact us at any time.

Contacting You

We will *only* contact you with regards to a reservation, or an enquiry you have made to us.

We do not:

Send marketing materiel, customer newsletters, offers by email, make unsolicited  calls by telephone, send marketing texts or send marketing mail by post.

Cookie Policy for Natural Holidays

This is the Cookie Policy for Natural Holidays, accessible from https://naturalholidays.net/

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the CookiePolicyGenerator.com

However if you are still looking for more information then you can contact us through one of our preferred contact methods: Phone: +44 1354 661511

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